Using Healthy Everyday on your phone

Log in: the easiest way

You log in with your email and a password. You choose the password when you join.

1. Open the welcome email from Healthy Everyday.
2. Tap the button in the email. Our website opens.
3. If it asks you to log in, type your email address. Use the one you joined with.
4. Type your password.
5. Tick “Remember me”, so you stay logged in.
6. Tap “Sign in”.

• Your password is for our website only. It is not your email password.
• Can’t find the email? Go to our website and tap “Login” at the top.
• Never set a password, or forgotten it? See “Forgot your password” below. It sets a new one in two minutes.

Go to the login page

Put it on your home screen, like an app

Do this once. Then just tap the icon, like any app.

Optional: the free Kajabi app

Our website works on any phone, so you don’t need an app. If you’d like one, Kajabi (the company that runs our website) has a free app.

1. Open the App Store (iPhone) or Google Play (Android).
2. Search for “Kajabi”. Install the free app called Kajabi.
3. Open it and tap “Get Started”.
4. Type the email you joined with.
5. Kajabi sends you an email. Open it on the same phone. Tap “Confirm Email Address”, or type the 6-digit code from the email into the app.
6. Choose Healthy Everyday to see your Nourish days, recipes and Guides.

• No password is needed in the app. The email code is enough.
• The code lasts 2 hours. If it runs out, just start again.
• On iPhone, some things (like the community) may open in your web browser instead. That’s normal.
• To cancel or change your card, use our website, not the app.

Forgot your password or can’t get in

This also works if you never set a password.

1. Go to our website and tap “Login”.
2. Tap “Forgot password”.
3. Type your email. Tap the button to send it.
4. Open the email called “Instructions to reset your password”. Not there? Check your spam or junk folder.
5. Tap “Reset my password”. Do this within 6 hours.
6. Type a new password (at least 8 letters or numbers). Write it down somewhere safe.

• Asked more than once? Use the newest email. Older links stop working.
• Don’t log in at app.kajabi.com. That page is for staff, not members.
• Still stuck? Email us at [email protected]. A real person will help you get in.

Go to the login page

Common problems, quick fixes

I can’t log in.

Use the email you joined with. Then tap “Forgot password” to make a new password.

I didn’t get the email.

Wait 5 minutes. Check your spam or junk folder. Search your inbox for “Healthy Everyday”.

The video won’t play.

Tap play once and wait a few seconds. Turn the sound up. Try Wi-Fi. Close the page and open it again.

The writing is too small.

Spread two fingers apart on the screen to zoom in. Or make your phone’s text bigger (see Tips).

I can’t find my recipes.

Log in. Tap the menu (☰) and choose “Library”. Your recipes, Nourish and Guides are all there.

I keep getting logged out.

Tick “Remember me” when you log in, and use the icon on your home screen.

The page looks odd or won’t load.

Check your internet. Close the page and open it again.

How to cancel or change your plan

No tricks. You can cancel any time, and you keep everything until the end of the time you’ve paid for. You can do it yourself on our website, on your phone or computer. (The app can’t do this.)

To cancel

1. Log in on our website.
2. Tap your picture or initial at the top right. On a phone, you may need to tap the menu (☰) first.
3. Tap “Settings”.
4. Tap “Billing”.
5. Next to your membership, tap the three dots (⋯).
6. Tap “Cancel subscription”. You may see a short note from me. Just carry on and confirm.

To change your card

1. Follow steps 1 to 4 above.
2. Under “Manage card payments”, tap “Edit” next to your card.
3. Type your new card details.
4. Tap “Update Card”.

• Switch between monthly and yearly? Just email us and we’ll do it for you.
• Paid with PayPal? Cancel in your PayPal account, or email us.
• Paid in bitcoin? Nothing renews by itself. Just don’t pay the next invoice.
• Rather not do it yourself? Email us at [email protected] and we’ll do it for you.

Handy tips

Make the text bigger

Spread two fingers on the screen to zoom. Or change your phone’s text size: on iPhone, Settings, then Display & Brightness, then Text Size. On Android, Settings, then Display, then Font size.

Cook from your phone

On a recipe, tap play to watch. Scroll down for the ingredients and the steps.

Bigger videos

Turn your phone sideways.

Save recipes you love

Tap “+ My list” on any recipe. Find them all again under My list.